Friday, November 10, 2006

Extended Warranty Frustration

Today the unthinkable happened. My TV broke!!!! Well, Im not sure if that is entirely accurate. The top lefthand corner of my TV screen now has a very noticeable blueish blob. When the screen is showing something dark or simply blue, you cant notice. But when it light there is a blue blob threatening to take over my TV.

I dont normally purchase extended warranty because I dont think the price is fair relative to the price of the item. Typically extended warranty is approximately 20% of the value of the item. Here is my logic: 1) The item typically comes with 1 year of warranty anyway. 2)It costs you about 20% of the value of the item. 3)Most items follow the bathtub reliability curve. Therefore, if it is going to break, its going to break early in its life or not until much later.
Think about all the items you own where you had the option of buying extended warranty. Did 1 out of 5 of them break in years 2-3....othewise you wasted your money on extended warranty.

Despite saying all this, I did have extended warranty on my TV that just broke. You see, the TV was a gift, and the giver was nice enough to purchase it on my behalf. Good thing.
Unfortunately, the extended warranty does not really provide any added convenience other than the extended time period. I now need to bring the TV into the store it was purchased at, and they will try and fix it. This can take up to 2 months. How am I to function without my TV for 2 months? More importantly, how I am supposed to get a 27 inch flatscreen tube television into my car?

Until next time,

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